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Medstar Ambulance Chooses RadioMobile For AVL Mobile Data Communications
SAN DIEGO, January 5, 2021 — RadioMobile, Inc., a provider of mobile data communications technology to Fire and EMS, announced that Medstar Ambulance of Mendocino County Inc. has
adopted RadioMobile’s IQ Flex for its Automatic Vehicle Location (AVL) solution. IQ Flex is a hosting and subscription service designed to meet the mobile data communications needs of small and medium sized Fire & EMS agencies. IQ Flex helps reduce response times by ensuring that dispatchers and managers always know the exact location and status of every
resource regardless of network availability.
“We chose RadioMobile for our AVL solution because of their proven flexibility and the ability to integrate with CAL FIRE’s CAD system,” said Clint Watkins, Director of Communications at Medstar Ambulance. “And, since IQ Flex is a hosted solution, lower upfront costs and faster deployment make it the perfect fit for a small organization like ours.”
Founded in 1937 as Ukiah Ambulance, Medstar Ambulance of Mendocino County Inc. is the primary provider of ground advanced life support (ALS) treatment and transport in the cities of Ukiah and Willits, California and surrounding unincorporated areas, including Hopland, Potter Valley and Redwood Valley. With a primary response area of 850 square miles, Medstar serves
an approximate population of 57,224. Every call for service starts with a dispatch, and Medstar partners with CAL FIRE’s Howard Forest Emergency Command Center (ECC), Mendocino County’s secondary public safety answering point for fire and EMS calls, to fill this critical role.
Medstar’s end-to-end AVL solution combines a hosted IQ Mobile Server and vehicle-based position data for seamless real-time mobile location updates. IQ Flex provides state-of-the-art connectivity between the ECC and mobile units via a highly reliable, redundant and resilient communications network. Dispatchers and managers know the exact location of all resources which simplifies dispatching the best available unit to a call. Future plans call for installing IQ Mobile apps on in-vehicle tablets which has the benefit of two-way communication with the ECC, map navigation, vehicle-to-vehicle messaging, map layers and preplans.
“We are happy to have Medstar join our family of Fire & EMS clients,” says Jim Moore, CEO at RadioMobile. “By utilizing RadioMobile, they are able to leverage the AVL system we built for CAL FIRE, enabling faster response while taking advantage of our cloud-hosted IQMS server-as-a-service which eliminates a need for any customer hardware infrastructure.”
Available as a subscription service, IQ Flex provides an easy and affordable way for Fire and EMS agencies on tight budgets to increase situational awareness and improve overall
accountability. IQ Flex is available in a variety of configurations to meet the needs and budget of almost any agency. For more information, visit https://radiomobile.com/hosting-service.
RadioMobile creates customizable hardware and software tools that help Fire and EMS agencies save lives by operating more safely and effectively. RadioMobile builds fully customized, end-to-end information tools that seamlessly integrate with legacy systems, extending resilient coverage to urban, suburban and rural environments. RadioMobile’s extensive product line spans mobile data computers, mobile data networking, CAD and AVL
software, and Fire Station Alerting Systems (FSAS) as well as integration and installation services.
About Medstar Ambulance of Mendocino County Inc.
Medstar Ambulance of Mendocino County Inc., dba Ukiah Ambulance, is a 501(c)(3) non-profit public charity dedicated to providing the highest quality of ambulance service to the residents of Mendocino County. In addition to emergency and non-emergency ground ambulance services, Medstar offers public training in CPR and first aid, continuing education and internships for EMS professionals, and medical standby services for special events.
Ron Lyons, Director of Sales
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