RMI Privacy Policy
Effective Date: October 14, 2026 Brand: RMI Legal Entity: RadioMobile, Inc.
RadioMobile, In. (“RMI,” “we,” “our,” “us”) develops and delivers technology built for operational realities in public safety, emergency response, and mission‑critical communications. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, use our products, or interact with us. Because we do business in California, this policy includes all required disclosures under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).
1. Information We Collect
We collect the following categories of personal information:
- Identifiers Name, email address, phone number, agency or company name, job title, account credentials.
- Commercial Information Purchase history, product interest, service usage, support interactions.
- Internet or Network Activity IP address, browser type, device information, pages visited, referring URLs, interaction logs.
- Geolocation Data Approximate location derived from IP address.
- Professional or Employment Information Agency affiliation, role, operational responsibilities (when voluntarily provided).
- Sensitive Personal Information (CPRA-defined) We do not collect or process sensitive personal information for inferring characteristics. If you voluntarily provide operational or mission‑critical details during support interactions, they are used solely to deliver requested services.
2. How We Use Personal Information
We use personal information to:
- Provide, maintain, and improve RMI products and services
- Respond to inquiries, support requests, and demonstrations
- Customize user experience and website functionality
- Conduct analytics and product development
- Communicate updates, training materials, and operational guidance
- Comply with legal obligations and protect RMI systems
We do not use sensitive personal information for advertising, profiling, or automated decision-making.
3. How We Share Personal Information
We may share personal information with:
- Service providers (hosting, analytics, customer support, email delivery)
- Authorized partners or resellers (only when necessary to fulfill your request)
- Public safety agencies (only when you explicitly authorize collaboration)
- Legal authorities (when required by law or to protect RMI systems)
We do not sell personal information. We do not share personal information for cross‑context behavioral advertising.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve website performance
- Understand usage patterns
- Support secure login and session management
You may disable cookies through your browser settings. We honor Global Privacy Control (GPC) signals for opt‑out requests.
5. Your Rights Under California Law
If you are a California resident, you have the right to:
- Access the personal information we hold about you
- Delete personal information
- Correct inaccurate personal information
- Know what categories of data we collect and why
- Opt out of sharing for cross‑context behavioral advertising (we do not share)
- Limit use of sensitive personal information (we already limit use by default)
To exercise these rights, contact us at: privacy@radiomobile.com.
6. Data Security
RMI uses administrative, technical, and physical safeguards designed for mission‑critical environments, including:
- Encrypted data transmission
- Access controls and authentication
- Secure hosting environments
- Operational security protocols aligned with public safety requirements
No system is perfectly secure, but we continuously improve protections to meet operational realities.
7. Data Retention
We retain personal information only as long as necessary to:
- Provide requested services
- Support operational continuity
- Meet legal, regulatory, or contractual obligations
When data is no longer needed, it is securely deleted.
8. Children’s Privacy
Our website and services are not directed to children under 16. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy periodically. The “Effective Date” at the top will reflect the most recent version.
10. Contact Us
For questions, requests, or concerns about this Privacy Policy:
RadioMobile, Inc.
8801 Kenamar Dr, San Diego, CA 92121
Email: privacy@radiomobile.com
Phone: 858-444-1330